SXSW 2010: Gary Vaynerchuk Presentation
Monday, March 15, 2010 12:30am
Gary Vaynerchuk, Vaynermedia
“No matter your profession what’s going to happen is we all have one thing in common. You better listen, because it’s coming hard and it’s coming fast. We’ll all soon be doing Customer Support/Relations.”
You can have a really great product, but if you don’t care about the consumer, then it doesn’t matter. Now a days no one even cares. That’s why when companies, like Zappos, even care then you love it.
Most people want twitter followers so they can spam them, and hit them up with advertisements.
“Everybody is trying to be a 19 year old dude. Everyone is just trying to close too fast, give it some time!”
We love our parents because they loved us first. And we really need companies to love us too, otherwise we’ll never love them back. People have awesome “bull shit” detectors and people need to start caring or they’re going to loose.
We need the “Thank you Economy.” You need to do good first, because someone else is going to do it first and then it will not be you.